Your child travelling alone and under 16 years of age? It may be that unaccompanied minor assistance is mandatory. This service is provided by the airline and the airline charges fees for this service, even if it is compulsory.

How can i apply for unaccompanied minor service?

We can help you in registering for the Unaccompanied Minor service.  Please request this service via My Trips at least one week before departure. If you have purchased ‘special services’ when you booked your airline ticket, you will not be charged any service administration fee by Travelgenio. If you would like to request this service after purchasing your ticket and you haven’t selected special services, you will have to pay  a service fee of € 39,90 per person. The administration fee is always in addition to the costs charged by the airline for this minor service.

How does it work?

Your child will be picked up at the check-in and accompanied by specially trained cabin crew during the entire trip. . Check before you book your ticket if this service is offered by the airline and what the conditions are. Before departure there must be filled in forms with information of the minor and parents/guards  bringing the child to the departure airport and parents/guards who will pick up the minor at arrival airport.

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